emerging technologies and are consistent with business plans and objectives.
Work includes interviewing participants, including customers, studying the
business environment, investigating competition, government requirements and
interests and concerns of the investment community.
HELPING JUSTIFY PROJECTS
AND ASSESSING RESULTS - Using appropriate
investment criteria, we analyze each project's economic and financial
benefits both before and after work is accomplished. We help you avoid
under- or over-funding of your projects and help gain the support of those
IMPROVING OPERATING PROCEDURES - We develop process changes that enhance the introduction
of new systems instead of merely mechanizing an existing, often
outdated, manual process. We make sure that all participants in the
implementation both support and are trained in upgraded roles and
BRIDGING THE COMMUNICATIONS
GAP - We frequently find that communications can play a major role in the
success or failure of a project. Where a project involves changes in
technology, we facilitate communications
between our clients and hardware
and software providers. In doing so, we help protect client interests
and meet project objectives.
AUGMENTING INTERNAL RESOURCES - We supplement the skills of our clients' employees
to focus on specific business problems, becoming the staff that
is not required full-time. In other instances, we play an oversight
role and provide supplemental input to decision-makers. We encourage
long-term business relationships with our clients where their
employees learn from us as projects proceed.
OUTSOURCING THE DETAILS - We serve as the member of the project team that
keeps track of the details and assures good follow-through. We
oversee systems engineering and design, hardware and software
selection, site planning and preparation, installation, troubleshooting,
training, and development of task-oriented documentation. For
some projects we satisfy all needed requirements ourselves; for others, we find
and manage outsourcing relationships.
When projects have progressed to the operational
stage, we offer on-going operational and administrative support on an
outsourcing basis. This includes operation of databases for customers
using our own facilities and conducting research and preparing information to
facilitate on-going operations, many of which are in support of customers.